This update:  9th July

These flights seem to be locked in but please check back here regularly for updates.

01 – 09 JUL

 Post 10 July

 Note: Still nothing out of Melbourne

TRANSFER SERVICES

We are taking bookings for all flights shown above and will be running the below schedules

01 – 09 JUL

 Post 10 July

.

Private Transfers

As is the case now, we will run at any time to suit clients' requirements. Private transfers will provide the maximum level of Covid-19 isolation and safety.

Premium Seat-in-Coach

In addition to our regular Seat-in-Coach service we are offering a Premium Service for those who may be nervous about travelling with strangers in the close confines of a vehicle, but are not prepared to pay for a dedicated, private vehicle.

This concept mirrors what is being successfully offered in SE Queensland.

As well as applying all the standard precautions of the regular service (as spelt out here) our premium offering will provide passengers:
• Greater distancing. Passengers will be seated such that no one will be seated next to them. That is, the adjoining seat will be empty.
• Their seating position will be nominated ahead of time and ‘reserved’ with their name.
• These passengers will board last.
• They will be seated as close to the front of the vehicle as possible.
 

Passengers will effectively be provided two seats. The retail rates are:
• Airport/Port Douglas - $66
• Airport/Palm cove - $36

Way Ahead

Our intention is to extend our services as rapidly as possible but we won't be back to our previous service level for some time. For instance, there will not be the passengers to put all 22 Airport/Port Douglas runs back on immediately. And because of social-distancing constraints we will not be able to fill the trips that are on. We are highly constrained.

 There may be some inconvenience for travellers. Hopefully they will be understanding. To set their expectations, here are a few pointers:

• There will be occasions when a service will be meeting  two or more closely-timed flights.

• Customers may be asked to wait for longer than usual periods, or head to the airport earlier than the norm.   

  We reserve the right to amend or cancel services as we see fit, but we won't leave anyone 'in the lurch'.

  • Customers will be notified and alternatives proposed.

  • For instance, they may be reassigned to a code-share company.

  • Privates will always be available.

  Communication is the key.

  • Customers must leave their phone number when booking.
  • Customers are requested to be flexible if they are asked to take a later or an earlier transfer service.

Covid - Safety Plan

Exemplar follows all Covid-19 mitigation processes as regulated by Qld Health, we are currently untertaking the formal accreditation process sponsored by the Australian Tourism Export Council (ATEC).  Read more.